:root{color:#243a38;font-synthesis:none;-webkit-font-smoothing:antialiased;--ink:#153e37;--green:#206757;--muted:#74837f;--line:#e4eae7;--light:#eef5f1;--white:#fff;background:#f5f7f6;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:14px;font-weight:400;line-height:1.5}*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button,a,input,select,summary{outline-offset:4px}button{cursor:pointer;color:inherit;background:0 0;border:0}button:disabled{opacity:.5;cursor:not-allowed}a{color:inherit;text-decoration:none}h1,h2,h3,p{margin:0}h1{letter-spacing:-1px;font-size:30px;font-weight:650;line-height:1.25}h2{letter-spacing:-.25px;font-size:17px;font-weight:650}h3{font-size:14px;font-weight:650}small{font-size:12px}button,select,input{transition:border-color .15s,background .15s,box-shadow .15s}svg{flex-shrink:0}input,select{color:#213b35;background:#fff;border:1px solid #dbe3de;border-radius:7px;width:100%;height:42px;padding:9px 12px}input::placeholder{color:#99a39e}input:focus,select:focus{outline-offset:1px;border-color:#5c917a;outline:2px solid #2f7d6140}label{flex-direction:column;gap:7px;font-size:13px;font-weight:550;display:flex}label small{color:var(--muted);font-weight:400;line-height:1.65}form>label+label{margin-top:20px}.primary,.secondary,.danger{white-space:nowrap;border-radius:7px;justify-content:center;align-items:center;gap:9px;min-height:41px;padding:10px 18px;font-weight:550;display:inline-flex}.primary{background:var(--green);color:#fff;border:1px solid var(--green);box-shadow:0 2px 3px #143b2710}.primary:hover:not(:disabled){background:#174f42}.secondary{color:#385249;background:#fff;border:1px solid #dbe3de}.secondary:hover:not(:disabled){background:#f3f7f4}.danger{color:#fff;background:#b4443b}.small{min-height:34px;padding:7px 12px;font-size:12px}.full{width:100%}.icon-button{border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;display:inline-flex}.icon-button:hover{background:#ffffff14}.eyebrow{letter-spacing:1.7px;color:#6a8376;margin-bottom:10px;font-size:10px;font-weight:650}.hint{color:var(--muted);font-size:12px;line-height:1.75}.inline-error{color:#974435;background:#fff2ef;border:1px solid #eed2cc;border-radius:8px;margin:16px 0;padding:13px 16px;font-size:13px}.status-dot{background:#58a586;border-radius:50%;flex-shrink:0;width:6px;height:6px;display:inline-block}.badge{white-space:nowrap;border-radius:5px;align-items:center;gap:6px;padding:4px 9px;font-size:10px;font-weight:550;display:inline-flex}.badge.positive{color:#367254;background:#eaf4ed}.badge.neutral{color:#718078;background:#f0f2f1}.badge.neutral .status-dot{background:#98a79f}.badge.warning{color:#a37120;background:#fff3df}.avatar,.org-avatar{color:#3e6655;background:#e3ede7;border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;width:35px;height:35px;font-size:11px;font-weight:600;display:inline-flex}.avatar.large{border-radius:14px;width:58px;height:58px;font-size:18px}.count{color:#738479;background:#f0f4f1;border-radius:5px;margin-left:6px;padding:3px 6px;font-size:10px;font-weight:500}.loading-screen{color:#74857a;flex-direction:column;justify-content:center;align-items:center;gap:18px;height:100vh;display:flex}.brand-icon{color:#fff;background:#30735d;border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;width:34px;height:34px;font-family:Georgia,serif;font-size:24px;font-style:italic;font-weight:700;display:inline-flex}.brand{letter-spacing:-.65px;align-items:center;gap:11px;font-size:21px;font-weight:650;display:flex}.brand-light{color:#d4e4dc;margin-left:3px;font-weight:350}.auth-layout{background:#fff;grid-template-columns:1fr 1fr;min-height:100vh;display:grid}.auth-story{color:#ecf3ee;background:#102f29;flex-direction:column;justify-content:space-between;padding:50px 64px;display:flex;position:relative;overflow:hidden}.auth-story:before{content:"";pointer-events:none;border:1px solid #73927b14;border-radius:50%;width:500px;height:500px;position:absolute;bottom:-100px;right:-200px;box-shadow:0 0 0 80px #73927b07,0 0 0 160px #73927b05}.auth-story>div{z-index:1;margin:70px 0}.auth-story h1{letter-spacing:-1.8px;margin:18px 0 24px;font-size:46px;line-height:1.2}.auth-story p{color:#b2c6ba;max-width:330px;font-size:15px;line-height:1.9}.auth-story .eyebrow{color:#96b7a4}.auth-foot{color:#90aa9a;font-size:12px}.auth-panel{justify-content:center;align-items:center;padding:50px 35px;display:flex}.auth-form{width:100%;max-width:360px}.auth-form h2{letter-spacing:-1px;margin-bottom:10px;font-size:30px}.auth-form>p{color:var(--muted);max-width:310px;margin-bottom:30px}.auth-form .primary{margin-top:27px}.text-button{color:#467b61;padding:18px 0;font-size:12px}.app-shell{min-height:100vh;display:flex}.sidebar{color:#d0dfd6;z-index:20;background:#102e28;flex-direction:column;width:236px;padding:31px 20px 0;display:flex;position:fixed;inset:0 auto 0 0}.sidebar .brand{color:#fff;margin-bottom:37px;padding:0 5px}.sidebar .brand-icon{background:#448369}.organization{border:1px solid #66877538;border-radius:8px;align-items:center;gap:10px;margin-bottom:33px;padding:13px 10px;display:flex}.org-avatar{color:#d7e6da;background:#335043;width:32px;height:32px;font-size:10px}.organization strong{color:#e1eae3;text-overflow:ellipsis;white-space:nowrap;max-width:135px;font-size:12px;font-weight:550;display:block;overflow:hidden}.organization small{color:#91ac9a;margin-top:2px;font-size:10px;display:block}.nav-caption{letter-spacing:1.9px;color:#71927e;margin-bottom:12px;padding:0 13px;font-size:9px;font-weight:600}.sidebar nav{flex-direction:column;gap:5px;display:flex}.sidebar nav button{text-align:left;border-radius:7px;align-items:center;gap:12px;padding:12px;font-size:12px;display:flex;position:relative}.sidebar nav button svg{color:#8baa98;width:18px;height:18px}.sidebar nav button:hover{background:#ffffff07}.sidebar nav button.nav-active{color:#f4f8f3;background:#284b3c}.sidebar nav button.nav-active svg{color:#c0dcc7}.nav-dot{opacity:0;background:#9bc6a6;border-radius:50%;width:5px;height:5px;margin-left:auto}.nav-active .nav-dot{opacity:1}.legacy-link{color:#97afa1;justify-content:space-between;align-items:center;gap:5px;margin:33px 12px;font-size:10px;display:flex}.legacy-link:hover{color:#fff}.sidebar-bottom{border-top:1px solid #74917d2b;margin-top:auto;padding:23px 0}.user-summary{align-items:center;gap:9px;display:flex}.user-summary .avatar{color:#d6e3da;background:#345346;width:32px;height:32px}.user-summary strong{font-size:11px;font-weight:550;display:block}.user-summary small{color:#89a694;margin-top:2px;font-size:10px;display:block}.user-summary .icon-button{color:#99b1a2;margin-left:auto}.main{flex:1;min-width:0;margin-left:236px}.topbar{border-bottom:1px solid var(--line);color:#8a9890;background:#fcfdfb;justify-content:space-between;align-items:center;height:69px;padding:0 37px;font-size:11px;display:flex}.topbar strong{color:#546b5d;font-weight:500}.breadcrumb-divider{color:#c2cbc5;padding:0 13px}.workspace-label{color:#75877c;align-items:center;gap:7px;font-size:10px;display:flex}.page-content{max-width:1600px;margin:0 auto;padding:35px 37px 55px}.page-heading{justify-content:space-between;align-items:center;gap:20px;margin-bottom:29px;display:flex}.page-heading .eyebrow{letter-spacing:1.6px;margin-bottom:9px;font-size:9px}.page-heading h1{font-size:29px}.page-heading p:not(.eyebrow){color:#829087;margin-top:9px;font-size:12px}.connection-pill{color:#63916d;white-space:nowrap;background:#f4f9f4;border:1px solid #d8e6dc;border-radius:6px;align-items:center;gap:7px;margin-top:4px;padding:7px 11px;font-size:10px;display:inline-flex}.connection-pill .status-dot{width:5px;height:5px;box-shadow:0 0 0 3px #69ab8020}.connection-pill.offline{color:#a57436;background:#fff8ef;border-color:#ecddc8}.connection-pill.offline .status-dot{background:#bc944e}.stats-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin-bottom:27px;display:grid}.stat{border:1px solid var(--line);background:#fff;border-radius:9px;justify-content:space-between;align-items:flex-start;gap:12px;padding:20px;display:flex;box-shadow:0 2px 2px #233d2702}.stat>div>span{color:#839187;margin-bottom:9px;font-size:10px;display:block}.stat strong{letter-spacing:-.8px;font-size:29px;font-weight:600;line-height:1.15}.stat-icon{color:#6f9278;background:#f2f7f2;border-radius:7px;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.stat-icon svg{width:17px;height:17px}.call-console{background:#fff;border:1px solid #dee7e0;border-radius:10px;height:calc(100vh - 350px);min-height:640px;display:flex;overflow:hidden;box-shadow:0 3px 8px #23432b03}.call-list{border-right:1px solid var(--line);background:#fcfdfa;flex-direction:column;flex-shrink:0;width:295px;display:flex}.list-heading{border-bottom:1px solid var(--line);padding:21px 19px 18px}.list-heading h2{align-items:center;margin-bottom:18px;font-size:13px;display:flex}.segmented{background:#f2f5ef;border:1px solid #e2e8e2;border-radius:7px;margin-bottom:16px;padding:3px;display:flex}.segmented button{color:#879688;border-radius:4px;flex:1;padding:6px 10px;font-size:10px}.segmented button.selected{color:#456b4c;background:#fff;font-weight:550;box-shadow:0 1px 3px #2d422414}.list-heading input{background:#fff;border-color:#e1e7df;height:34px;font-size:10px}.call-items{flex:1;overflow:auto}.call-item{text-align:left;border-bottom:1px solid #edf0e9;width:100%;padding:19px 18px;display:block;position:relative}.call-item:hover{background:#f6f9f3}.call-item.call-selected{background:#edf4ed}.call-item.call-selected:before{content:"";background:#51875c;width:3px;position:absolute;top:0;bottom:0;left:0}.call-item-top{align-items:center;gap:10px;display:flex}.call-avatar{color:#6f956c;background:#e2eee1;border:1px solid #d7e6d3;border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;width:33px;height:33px;display:inline-flex}.call-avatar.muted-avatar{color:#9aaba0;background:#eff2ec;border-color:#e4e9df}.call-item-info{flex:1;min-width:0}.call-item-info strong{letter-spacing:-.1px;font-size:12px;font-weight:550;display:block}.call-item-info small{color:#98a292;margin-top:4px;font-size:9px;display:block}.call-item-top>.status-dot{width:5px;height:5px}.call-item-bottom{color:#8a9c8e;justify-content:space-between;align-items:center;gap:8px;margin-top:12px;font-size:9px;display:flex}.call-item-bottom>span{text-overflow:ellipsis;white-space:nowrap;max-width:55%;overflow:hidden}.call-item-bottom>span:last-child{color:#5e8664;background:#e4eee2;border:1px solid #dce7d7;border-radius:4px;padding:2px 5px;font-size:8px}.older-calls-button{border-top:1px solid var(--line);color:#4f7749;background:#f1f7ee;padding:12px 16px;font-size:11px;font-weight:550}.older-calls-button:hover:not(:disabled){background:#e8f1e3}.list-footer{border-top:1px solid var(--line);color:#a3afa0;background:#fafcf7;padding:14px 18px;font-size:9px}.empty-small{text-align:center;color:#8a9b8a;flex-direction:column;justify-content:center;align-items:center;gap:10px;min-height:180px;padding:25px 15px;font-size:11px;display:flex}.empty-small strong{color:#69806c;font-weight:550}.empty-small>span{font-size:10px}.conversation{flex-direction:column;flex:1;min-width:0;display:flex}.conversation-heading{justify-content:space-between;align-items:center;gap:15px;padding:24px 27px 20px;display:flex}.conversation-heading .eyebrow{letter-spacing:1.3px;color:#9aaa9a;margin:0 0 6px;font-size:8px;display:block}.conversation-heading h2{letter-spacing:-.5px;font-size:20px;font-weight:600}.conversation-heading p{color:#a0ac9e;margin-top:5px;font-size:10px}.conversation-heading p span{padding:0 6px}.conversation-meta{color:#9ba995;background:#fdfefa;border-top:1px solid #edf1e9;border-bottom:1px solid #edf1e9;justify-content:space-between;align-items:center;gap:12px;padding:10px 27px;font-size:9px;display:flex}.conversation-meta>span:first-child{color:#809778;align-items:center;gap:7px;display:flex}.conversation-meta .status-dot{width:5px;height:5px}.transcript{scroll-behavior:smooth;background:linear-gradient(#fff,#fefffc);flex:1;min-height:180px;padding:26px 27px;overflow:auto}.transcript-line{gap:11px;max-width:650px;margin-bottom:25px;display:flex}.speaker-avatar{color:#9c957f;background:#f3f1e9;border-radius:7px;flex-shrink:0;justify-content:center;align-items:center;width:27px;height:27px;font-size:10px;font-weight:650;display:inline-flex}.speaker-avatar.ai{color:#7c9a70;background:#eaf3e8}.speaker-avatar.staff{color:#708da7;background:#e8eff5}.transcript-line>div{flex:1;min-width:0}.speaker-label{align-items:center;gap:12px;padding-top:3px;display:flex}.speaker-label strong{color:#59715b;font-size:10px;font-weight:600}.speaker-label time{color:#acb4a7;font-size:8px}.transcript-line p{color:#657462;white-space:pre-wrap;overflow-wrap:anywhere;margin-top:7px;font-size:12px;line-height:1.85}.transcript-line.caller p{color:#757a6a}.transcript-live{color:#adba9e;align-items:center;gap:4px;padding-left:38px;font-size:8px;display:flex}.transcript-live span{background:#98b889;border-radius:50%;width:3px;height:3px;animation:1.8s ease-in-out infinite breath;display:inline-block}.transcript-live span:nth-child(2){animation-delay:.2s}.transcript-live span:nth-child(3){margin-right:5px;animation-delay:.4s}@keyframes breath{0%,70%,to{opacity:.35}35%{opacity:1}}.transcript-empty{text-align:center;color:#a3b099;flex-direction:column;justify-content:center;align-items:center;gap:15px;height:100%;min-height:130px;display:flex}.transcript-empty p{max-width:280px;font-size:11px;line-height:1.8}.empty-state{text-align:center;color:#9da99a;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:13px;min-height:440px;padding:35px;display:flex}.empty-state h2{color:#4b6b4c;font-size:17px;font-weight:550}.empty-state p{max-width:260px;font-size:11px;line-height:1.8}.empty-icon{color:#8aaa79;background:#f1f6ed;border:1px solid #e5eddf;border-radius:20px;margin-bottom:8px;padding:20px}.takeover-panel{background:#f9fcf5;border-top:1px solid #e7ede1;padding:20px 27px}.takeover-heading{color:#98b080;justify-content:space-between;align-items:center;margin-bottom:15px;display:flex}.takeover-heading h3{color:#527343;font-size:12px}.takeover-heading p{color:#97a78a;margin-top:3px;font-size:10px}.takeover-controls{align-items:center;gap:9px;display:flex}.takeover-controls select{background:#fffefb;border-color:#dde8d2;flex:1;min-width:90px;height:36px;font-size:10px}.takeover-controls .primary{background:#3c7040;border-color:#3c7040;min-height:36px;padding:8px 13px;font-size:10px}.takeover-hint{color:#a0ae94;margin-top:11px;font-size:9px;display:block}.ended-note{color:#90a180;align-items:center;gap:9px;font-size:11px;display:flex}.call-error{color:#a67348;background:#fff4eb;border-top:1px solid #eee0cf;padding:12px 25px;font-size:11px}.call-events{border-top:1px solid var(--line);color:#9aab91;padding:11px 26px;font-size:10px}.call-events summary{cursor:pointer}.call-events>div{color:#6e8861;border-top:1px solid #edf2e7;justify-content:space-between;padding:8px 0;display:flex}.call-events>div:first-of-type{margin-top:10px}.settings-layout{flex-direction:column;gap:20px;max-width:800px;display:flex}.panel{border:1px solid var(--line);background:#fff;border-radius:10px;padding:28px;box-shadow:0 2px 3px #283f2903}.panel-title{align-items:center;gap:13px;margin-bottom:29px;display:flex}.panel-title h2{margin-bottom:5px;font-size:15px}.panel-title p{color:#8d9d8d;font-size:11px}.setting-icon{color:#7d9d71;background:#edf5e9;border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;display:inline-flex}.switch{cursor:pointer;margin-left:auto;display:block;position:relative}.switch input{opacity:0;width:42px;height:25px;margin:0;position:absolute;inset:0}.switch>span{background:#d7e0d0;border-radius:15px;width:42px;height:25px;transition:background .2s;display:block}.switch>span:before{content:"";background:#fff;border-radius:50%;width:19px;height:19px;transition:transform .2s;position:absolute;top:3px;left:3px;box-shadow:0 1px 2px #3b4e2d20}.switch input:checked+span{background:#5a8750}.switch input:checked+span:before{transform:translate(17px)}.switch input:focus-visible+span{outline-offset:3px;outline:2px solid #4c783f}.field-divider{background:#edf1e8;height:1px;margin:27px 0}.range-heading{justify-content:space-between;align-items:center;gap:14px;margin-bottom:13px;display:flex}.range-heading label{font-size:12px}.range-heading>span{color:#557b49;font-size:16px;font-weight:600}.settings-layout input[type=range]{accent-color:#568449;cursor:pointer;border:0;height:24px;padding:0}.range-labels{color:#a2ae9b;justify-content:space-between;margin-top:6px;font-size:10px;display:flex}.routing-preview{background:#e7ebdb;border-radius:5px;height:8px;margin-top:29px;display:flex;overflow:hidden}.routing-preview>div:first-child{background:#5a8761;transition:width .2s}.routing-preview>div:last-child{background:#c8d6a8;transition:width .2s}.routing-legend{color:#8a9a7d;gap:25px;margin:15px 0 21px;font-size:10px;display:flex}.routing-legend span{align-items:center;gap:6px;display:flex}.routing-legend i{border-radius:2px;width:7px;height:7px}.legend-ai{background:#5a8761}.legend-phone{background:#c8d6a8}.routing-legend strong{color:#5c7551;font-size:11px;font-weight:550}.input-suffix{color:#98a58c;border:1px solid #dbe3de;border-radius:7px;align-items:center;max-width:200px;padding-right:13px;font-size:12px;display:flex}.input-suffix input{border:0;width:110px}.fallback-card{background:#f6faf1;border:1px solid #e7eede;border-radius:8px;align-items:center;gap:12px;margin-top:24px;padding:17px 18px;display:flex}.fallback-card strong{color:#59774b;font-size:12px;font-weight:550}.fallback-card p{color:#99a98a;margin-top:4px;font-size:10px;line-height:1.7}.fallback-card>svg{color:#80a267;margin-left:auto}.form-footer{justify-content:space-between;align-items:center;gap:15px;padding:5px 0;display:flex}.form-footer p{color:#9ca994;font-size:11px}.profile-heading{border-bottom:1px solid #e9eee3;align-items:center;gap:16px;margin-bottom:27px;padding-bottom:24px;display:flex}.profile-heading h2{margin-bottom:4px;font-size:17px}.profile-heading p{color:#94a18c;font-size:11px}.panel>h2+.hint{margin-top:8px;margin-bottom:24px}.staff-panel{padding:0;overflow:hidden}.table-heading{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;padding:22px 25px;display:flex}.table-heading h2{font-size:14px}.table-heading>span{color:#98a58f;font-size:10px}.table-scroll{overflow-x:auto}table{border-collapse:collapse;white-space:nowrap;text-align:left;width:100%}th{letter-spacing:.2px;color:#9caa93;background:#fafcf6;border-bottom:1px solid #edf1e6;padding:13px 24px;font-size:10px;font-weight:500}td{color:#6c8162;border-bottom:1px solid #edf1e6;padding:19px 24px;font-size:12px}tr:last-child td{border-bottom:0}td:last-child{text-align:right}.member-identity{align-items:center;gap:10px;display:flex}.member-identity strong{color:#46613d;font-size:12px;font-weight:550;display:block}.member-identity small{color:#9aa98f;margin-top:3px;font-size:10px;display:block}.you-label{color:#95aa88;background:#f0f5e9;border-radius:3px;margin-left:7px;padding:2px 4px;font-size:8px}.role-guide{gap:40px;margin-top:25px;padding:0 5px;display:flex}.role-guide strong{color:#728767;font-size:11px;font-weight:550}.role-guide p{color:#a2ae96;margin-top:4px;font-size:10px;line-height:1.8}.modal-backdrop{z-index:40;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#102a2080;justify-content:center;align-items:center;padding:25px;display:flex;position:fixed;inset:0;overflow:auto}.modal{background:#fff;border-radius:12px;width:490px;max-height:calc(100vh - 50px);padding:28px;overflow:auto;box-shadow:0 20px 80px #102d2829}.modal-heading{justify-content:space-between;align-items:center;margin-bottom:24px;display:flex}.modal-heading .eyebrow{margin-bottom:5px;font-size:8px}.modal h2{font-size:20px}.modal .icon-button:hover{background:#f1f5ed}.modal label{font-size:11px}.modal label small{font-size:10px}.modal input,.modal select{height:38px;font-size:12px}.modal form>label+label{margin-top:17px}.form-pair{grid-template-columns:1fr 1fr;gap:16px;margin:17px 0;display:grid}.checkbox-label{flex-direction:row;align-items:center;gap:9px;display:flex}.checkbox-label input{accent-color:#53804a;width:15px;height:15px}.modal-footer{border-top:1px solid #e9eee3;justify-content:flex-end;gap:10px;margin-top:25px;padding-top:21px;display:flex}.audio-dock{z-index:35;color:#ecf5e6;background:#153e33;border:1px solid #507859;border-radius:11px;align-items:center;gap:13px;min-width:360px;padding:13px 16px;display:flex;position:fixed;bottom:22px;left:calc(50% + 100px);transform:translate(-50%);box-shadow:0 6px 40px #103c2630}.audio-icon{color:#bbd4a8;background:#355d43;border-radius:9px;justify-content:center;align-items:center;width:33px;height:33px;display:flex}.audio-dock strong{font-size:11px;font-weight:550;display:block}.audio-dock small{color:#a3c08f;margin-top:3px;font-size:9px;display:block}.audio-dock .icon-button{margin-left:auto}.toast{z-index:100;color:#eef5e8;background:#153e33;border-radius:9px;align-items:center;gap:10px;max-width:440px;padding:13px 14px 13px 17px;font-size:12px;display:flex;position:fixed;bottom:24px;right:26px;box-shadow:0 4px 30px #143c2530}.toast-error{background:#823c33}.toast .icon-button{color:inherit;margin-left:7px}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}@media (width>=1550px){.call-console{height:calc(100vh - 350px);min-height:700px}.call-list{width:330px}.conversation-heading,.transcript{padding-left:34px;padding-right:34px}.transcript-line p{font-size:13px}.transcript-line{margin-bottom:30px}.transcript-live{margin-top:8px}}@media (width<=1150px){.sidebar{width:205px;padding-left:15px;padding-right:15px}.sidebar .brand{gap:8px;font-size:18px}.main{margin-left:205px}.page-content{padding:28px 24px 45px}.topbar{padding:0 24px}.stat{padding:17px 15px}.stat>div>span{font-size:9px}.call-list{width:250px}.conversation-heading,.transcript{padding-left:20px;padding-right:20px}.takeover-panel{padding:18px 20px}.stats-grid{gap:10px}.takeover-controls{flex-wrap:wrap}.takeover-controls select,.takeover-controls .primary{flex:1}.page-heading h1{font-size:27px}.role-guide{gap:25px}}@media (width<=900px){.sidebar{align-items:center;width:74px;padding:25px 11px 0}.sidebar .brand{margin-bottom:30px;padding:0}.sidebar .brand>span:last-child,.organization,.nav-caption,.legacy-link,.user-summary>div,.user-summary .icon-button{display:none}.sidebar nav{gap:9px}.sidebar nav button{gap:0;padding:14px;font-size:0}.sidebar nav button svg{width:19px;height:19px}.nav-dot{width:4px;height:4px;position:absolute;top:8px;right:6px}.sidebar-bottom{padding:20px 0}.main{margin-left:74px}.page-content{padding:27px 22px 40px}.call-list{width:235px}.call-console{min-height:620px}.stats-grid{grid-template-columns:repeat(4,1fr)}.stat-icon{display:none}.conversation-heading{align-items:flex-start}.conversation-heading h2{font-size:18px}.conversation-heading>.badge{font-size:8px}.conversation-heading p{font-size:9px}.call-item{padding:17px 14px}.list-heading{padding:20px 14px}.call-item-info strong{font-size:11px}.call-avatar{width:29px;height:29px}.call-item-bottom{font-size:8px}.conversation-meta{padding:9px 18px}.transcript{padding:24px 18px}.takeover-controls select{min-width:120px}.audio-dock{left:calc(50% + 35px)}.auth-story{padding:40px}.auth-story h1{font-size:39px}.topbar{height:60px}}.live-workspace>.page-heading .eyebrow{display:none}.live-workspace .stats-grid{margin-bottom:20px}.live-workspace .stat{align-items:center;padding:12px 16px}.live-workspace .stat>div{flex:1;justify-content:space-between;align-items:center;gap:12px;display:flex}.live-workspace .stat>div>span{margin:0;font-size:12px}.live-workspace .stat strong{font-size:25px}.live-workspace .stat-icon{display:none}.live-workspace .call-console{height:max(520px,100dvh - 300px);min-height:520px}.conversation-heading h2:focus{outline:none}.mobile-back-button,.mobile-legacy-link{display:none}@media (width<=1100px){:root{--muted:#64766a}input::placeholder{color:#768479}.workspace-label,.conversation-heading .eyebrow,.conversation-heading p,.conversation-meta,.speaker-label time,.call-item-info small,.call-item-bottom,.list-footer,.transcript-live{color:#697d6b}.connection-pill{color:#3e6f50}.count,.badge.neutral{color:#5e7363}input,select{min-width:0;height:48px;font-size:16px}.primary,.secondary,.danger,.text-button,.older-calls-button,.segmented button{min-height:44px;font-size:14px}.icon-button{width:44px;height:44px}label,.modal label,.range-heading label{font-size:14px}.page-heading p:not(.eyebrow),.panel-title p,.hint,label small,.modal label small,.form-footer p,.profile-heading p,.fallback-card p,.phone-management>p,.role-guide p{color:#687a70;font-size:13px;line-height:1.65}.page-heading .eyebrow,.eyebrow,.modal-heading .eyebrow{font-size:12px}.page-heading h1{font-size:28px}.panel-title h2,.panel>h2{font-size:17px;line-height:1.4}.panel,.panel-title>div,.profile-heading>div,.phone-management-detail,.phone-management-value{min-width:0}.profile-heading p,.phone-management-value,.phone-management>p,.inline-error{overflow-wrap:anywhere}.panel{padding:26px}.panel-title{align-items:flex-start;gap:12px}.switch{flex-shrink:0;justify-content:center;align-items:center;min-width:48px;min-height:44px;display:flex}.switch input{width:100%;height:100%}.switch>span{position:relative}.settings-layout input[type=range]{height:44px}.range-labels,.routing-legend,.routing-legend strong{font-size:13px}.range-labels{color:#728173}.routing-legend{flex-wrap:wrap;gap:12px 24px}.form-footer{flex-wrap:wrap}.fallback-card strong,.role-guide strong{font-size:14px}.profile-heading h2{font-size:20px}.table-heading h2{font-size:16px}.modal{width:min(520px,100%);max-height:calc(100dvh - 40px)}.modal input,.modal select{height:48px;font-size:16px}.form-pair{grid-template-columns:repeat(2,minmax(0,1fr))}.checkbox-label{min-height:44px}.checkbox-label input{flex-shrink:0;width:20px;height:20px}.call-events,.call-error,.ended-note{font-size:13px;line-height:1.65}.call-events summary{align-content:center;min-height:44px}.toast{max-width:calc(100vw - 32px);font-size:14px}.toast>span{overflow-wrap:anywhere;min-width:0}html{-webkit-text-size-adjust:100%;scroll-padding-top:80px}.app-shell{min-height:100dvh;display:block}.organization,.nav-caption,.sidebar .legacy-link,.user-summary>div{display:none}.sidebar{width:100%;height:64px;padding:0 max(20px, env(safe-area-inset-left));flex-direction:row;justify-content:space-between;align-items:center;gap:12px;position:sticky;inset:0 auto auto;box-shadow:0 2px 12px #102e2810}.sidebar .brand{gap:9px;margin:0;padding:0;font-size:20px}.sidebar .brand>span:last-child{display:inline}.sidebar .brand-icon{width:32px;height:32px;font-size:23px}.sidebar-bottom{border:0;margin:0;padding:0}.user-summary{gap:6px}.user-summary .icon-button{color:#d0e1d6;margin:0;display:inline-flex}.user-summary .avatar{width:30px;height:30px;font-size:12px}.sidebar nav{z-index:30;padding:7px max(12px, env(safe-area-inset-right)) calc(7px + env(safe-area-inset-bottom)) max(12px, env(safe-area-inset-left));-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);color:#718078;background:#fffffffa;border-top:1px solid #dce6df;flex-direction:row;justify-content:center;align-items:stretch;gap:4px;display:flex;position:fixed;inset:auto 0 0;box-shadow:0 -4px 20px #153e3707}.sidebar nav button{text-align:center;border-radius:10px;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:5px;min-width:0;max-width:160px;min-height:66px;padding:7px 4px;font-size:12px;line-height:1.2;display:flex}.nav-label{justify-content:center;align-items:center;min-height:28px;font-size:12px;line-height:1.15;display:flex}.sidebar nav button svg{color:#87998e;width:21px;height:21px}.sidebar nav button.nav-active{color:#205c49;background:#edf5ef;font-weight:650}.sidebar nav button.nav-active svg{color:#2b7458}.sidebar nav button:hover{background:#f0f5f1}.nav-dot{display:none}.main{margin:0}.topbar{height:42px;padding:0 24px;font-size:12px}.breadcrumb-divider{padding:0 8px}.workspace-label{text-overflow:ellipsis;white-space:nowrap;min-width:0;max-width:45%;font-size:12px;overflow:hidden}.page-content{padding:28px 24px calc(112px + env(safe-area-inset-bottom))}.page-heading{gap:16px;margin-bottom:24px}.connection-pill{padding:8px 10px;font-size:12px}.stats-grid{gap:12px;margin-bottom:24px}.stat{border-radius:12px;padding:17px 16px}.stat>div>span{color:#6e7e73;font-size:12px;line-height:1.4}.stat strong{font-size:29px}.call-console{border-radius:14px;min-height:690px}.call-list{width:250px}.list-heading{padding:20px 16px}.list-heading h2{font-size:15px}.segmented button{padding:8px;font-size:13px}.list-heading input{height:46px;font-size:16px}.call-item{padding:18px 16px}.call-item-info strong{font-size:14px}.call-item-info small,.call-item-bottom,.call-item-bottom>span:last-child,.list-footer{font-size:12px}.call-item-bottom{flex-wrap:wrap;gap:8px}.call-item-bottom>span{max-width:100%}.call-avatar{width:38px;height:38px}.conversation-heading{flex-wrap:wrap;gap:10px;padding:22px}.conversation-heading h2{overflow-wrap:anywhere;font-size:21px}.conversation-heading .eyebrow,.conversation-heading p,.conversation-heading>.badge,.conversation-meta{font-size:12px}.conversation-meta{flex-wrap:wrap;gap:6px 12px;padding:12px 20px}.transcript{padding:24px 20px}.transcript-line p{color:#425e4b;font-size:15px;line-height:1.75}.transcript-line.caller p{color:#5a6255}.speaker-label strong,.speaker-label time,.transcript-live{font-size:12px}.speaker-label{flex-wrap:wrap;gap:4px 12px}.takeover-panel{flex-shrink:0;padding:20px}.takeover-heading h3{font-size:15px}.takeover-heading p,.takeover-hint{color:#6d815f;font-size:13px;line-height:1.6}.takeover-controls{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.takeover-controls select{min-width:0;height:48px;padding:8px;font-size:16px}.takeover-controls .primary{grid-column:1/-1;min-height:48px;font-size:15px}.empty-small,.empty-small strong,.empty-small>span,.empty-state p,.transcript-empty p{font-size:14px;line-height:1.65}.mobile-legacy-link{border:1px solid var(--line);color:#456551;background:#fff;border-radius:12px;justify-content:space-between;align-items:center;gap:12px;max-width:800px;min-height:52px;margin-top:24px;padding:16px 20px;font-size:14px;display:flex}.staff-panel{padding:0}.table-heading{padding:20px}.table-heading>span{font-size:12px}.staff-table,.staff-table tbody{white-space:normal;width:100%;display:block}.staff-table thead{clip-path:inset(50%);width:1px;height:1px;position:absolute;overflow:hidden}.staff-table tbody{background:#f8faf7;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;padding:16px;display:grid}.staff-table tbody tr{border:1px solid var(--line);background:#fff;border-radius:12px;flex-direction:column;gap:10px;min-width:0;padding:18px;display:flex}.staff-table td{text-align:left;overflow-wrap:anywhere;border:0;justify-content:space-between;align-items:center;gap:12px;min-width:0;padding:0;font-size:14px;display:flex}.staff-table td[data-label]:before{content:attr(data-label);color:#7b8b7e;flex-shrink:0;font-size:13px}.staff-table td.member-cell{border-bottom:1px solid var(--line);margin-bottom:5px;padding-bottom:15px;display:block}.staff-table td.staff-actions-cell{margin-top:auto;padding-top:8px}.staff-actions-cell .secondary{width:100%}.member-identity{align-items:flex-start}.member-identity>div{min-width:0}.member-identity strong{font-size:15px}.member-identity small{overflow-wrap:anywhere;font-size:13px}.member-identity .avatar{width:38px;height:38px}.badge,.you-label{font-size:12px}.role-guide{gap:24px}.phone-management .form-footer{gap:16px;margin-top:20px}.phone-management-actions{min-width:0}.audio-dock{left:20px;right:20px;bottom:calc(96px + env(safe-area-inset-bottom));gap:12px;width:min(540px,100% - 40px);min-width:0;margin:0 auto;padding:14px;transform:none}.audio-dock strong{font-size:14px}.audio-dock small{font-size:12px}.audio-dock>div{min-width:0}.audio-dock .danger{padding:10px 12px;font-size:13px}.toast{left:20px;right:20px;bottom:calc(96px + env(safe-area-inset-bottom));width:calc(100% - 40px);max-width:520px;margin:0 auto}.auth-story{padding:40px}.auth-story h1{font-size:36px}.auth-story p{font-size:14px;line-height:1.75}.auth-panel{padding:40px 28px}.auth-form>p{font-size:14px}.live-workspace>.page-heading{align-items:center;margin-bottom:16px}.live-workspace>.page-heading p{display:none}.live-workspace .stats-grid{margin-bottom:16px}.live-workspace .stat{min-height:0;padding:10px 12px}.live-workspace .stat>div{gap:8px}.live-workspace .call-console{min-height:420px;height:max(420px, calc(100dvh - 366px - env(safe-area-inset-bottom)))}}@media (width<=760px){.sidebar{padding-left:max(16px, env(safe-area-inset-left));padding-right:max(12px, env(safe-area-inset-right));gap:8px}.sidebar .brand{gap:8px;font-size:18px}.sidebar nav{padding-left:max(8px, env(safe-area-inset-left));padding-right:max(8px, env(safe-area-inset-right));gap:2px}.topbar{padding:0 16px;font-size:12px}.workspace-label{max-width:38%;font-size:12px}.page-content{padding:24px 16px calc(108px + env(safe-area-inset-bottom))}.page-heading{flex-wrap:wrap;gap:12px;margin-bottom:20px}.page-heading h1{letter-spacing:-.8px;font-size:28px}.page-heading p:not(.eyebrow){max-width:none;margin-top:7px;font-size:14px;line-height:1.6}.page-heading .eyebrow{letter-spacing:1.2px;font-size:12px}.connection-pill{margin-top:0;padding:7px 10px;font-size:12px}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-bottom:20px}.stat{min-height:105px;padding:15px}.stat>div{flex-direction:column;justify-content:space-between;align-items:flex-start;gap:10px;display:flex}.stat>div>span{color:#6b7e70;margin:0;font-size:12px}.stat strong{font-size:28px}.call-console{flex-direction:column;height:auto;min-height:0;scroll-margin-top:80px}.call-list{border:0;width:100%}.list-heading{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:14px 8px;padding:16px;display:grid}.list-heading h2{margin:0;font-size:14px}.count{margin-left:4px;padding:3px 5px;font-size:12px}.segmented{margin:0}.segmented button{min-width:44px;min-height:44px;padding:8px 6px;font-size:12px}.list-heading input{grid-column:1/-1;height:48px;font-size:16px}.call-items{min-height:0;max-height:none;display:block;overflow:visible}.call-item{border-bottom:1px solid #e7ede5;border-right:0;min-width:0;padding:20px 16px}.call-item.call-selected:before{width:3px;height:auto;inset:0 auto 0 0}.call-item-info strong{font-size:15px}.call-item-info small{margin-top:5px;font-size:12px}.call-item-bottom{margin-top:14px;font-size:12px}.call-item-bottom>span:last-child{padding:3px 7px;font-size:12px}.call-avatar{border-radius:11px;width:40px;height:40px}.list-footer{padding:14px 16px;font-size:12px;display:block}.call-console .conversation,.mobile-detail-open .page-heading,.mobile-detail-open .stats-grid,.mobile-detail-open .call-list{display:none}.main:has(.mobile-detail-open) .topbar{display:none}.page-content:has(.mobile-detail-open){padding-top:16px;padding-left:12px;padding-right:12px}.live-workspace .call-console{height:auto;min-height:0}.live-workspace .stat>div{flex-direction:row;align-items:center}.live-workspace .stat{min-height:72px}.mobile-detail-open .call-console{height:max(410px, calc(100dvh - 176px - env(safe-area-inset-bottom)))}.mobile-detail-open .conversation{height:100%;min-height:0;display:flex}.mobile-back-button{border-bottom:1px solid var(--line);color:#396650;text-align:left;background:#f7faf6;flex-shrink:0;align-items:center;gap:8px;width:100%;min-height:48px;padding:10px 18px;font-size:14px;font-weight:550;display:flex}.conversation-heading{flex-shrink:0;gap:8px;padding:18px}.conversation-heading h2{font-size:20px}.conversation-heading .eyebrow{letter-spacing:1px;margin-bottom:4px;font-size:12px}.conversation-heading p,.conversation-heading>.badge{font-size:12px}.conversation-meta{flex-shrink:0;padding:10px 18px;font-size:12px}.transcript{overscroll-behavior-y:contain;min-height:110px;max-height:none;padding:22px 18px}.transcript-line{gap:10px;margin-bottom:24px}.transcript-line p{margin-top:7px;font-size:15px;line-height:1.75}.speaker-avatar{width:28px;height:28px;font-size:12px}.speaker-label strong,.speaker-label time{font-size:12px}.transcript-live{padding-left:38px;font-size:12px}.takeover-panel{padding:16px 18px}.takeover-heading{margin-bottom:12px}.takeover-heading h3{font-size:14px}.takeover-heading p,.takeover-hint{font-size:12px;line-height:1.6}.takeover-controls{gap:8px}.takeover-hint{margin-top:10px}.call-events{flex-shrink:0;max-height:150px;overflow:auto}.empty-small{min-height:150px;padding:30px 20px}.empty-small strong,.empty-small>span{font-size:14px}.empty-state{min-height:300px;padding:24px}.panel{border-radius:14px;padding:22px 20px}.panel-title{gap:10px;margin-bottom:24px}.panel-title h2{font-size:17px}.setting-icon{width:34px;height:34px}.range-heading{align-items:flex-start;gap:12px}.range-heading>span{white-space:nowrap;font-size:18px}.form-footer{flex-direction:column;align-items:stretch;gap:14px}.form-footer p{max-width:none}.form-footer>.primary,.form-footer>.secondary{width:100%;min-height:48px}.fallback-card{align-items:flex-start;gap:10px;padding:16px}.fallback-card .setting-icon{display:none}.fallback-card>svg{margin-left:0}.auth-layout{background:#f6f8f5;min-height:100svh;display:block}.auth-story{min-height:0;padding:28px 24px 30px}.auth-story>div{margin:30px 0 0}.auth-story h1{letter-spacing:-1px;margin:8px 0 14px;font-size:31px;line-height:1.2}.auth-story p{max-width:340px;font-size:14px;line-height:1.65}.auth-story .brand{font-size:21px}.auth-story .eyebrow{font-size:12px}.auth-foot{display:none}.auth-panel{padding:32px 24px calc(32px + env(safe-area-inset-bottom))}.auth-form{max-width:460px}.auth-form h2{font-size:28px}.auth-form>p{max-width:none;margin-bottom:26px;font-size:14px;line-height:1.6}.auth-form .primary{min-height:48px}.role-guide{gap:18px;margin-top:24px;display:grid}.table-heading>span{display:none}.staff-panel{padding:0}.staff-table tbody{grid-template-columns:minmax(0,1fr);gap:12px;padding:12px}.page-heading>.primary{width:100%;min-height:48px;font-size:14px}.modal-backdrop{align-items:flex-end;padding:12px}.modal{overscroll-behavior:contain;border-radius:18px;width:100%;min-width:0;max-height:calc(100dvh - 24px);padding:22px 20px;scroll-padding-bottom:20px}.modal-heading{margin-bottom:24px}.modal h2{font-size:22px}.form-pair{grid-template-columns:minmax(0,1fr);gap:18px;margin:18px 0}.modal-footer{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;display:grid}.modal-footer button{white-space:normal;min-width:0;min-height:48px;padding:10px 8px}.phone-management .form-footer>div,.phone-management-actions{flex-direction:column;gap:10px;width:100%;display:flex}.phone-management-actions button{white-space:normal;width:100%;min-height:48px}.phone-management-status{color:#647963;font-size:13px}.mobile-legacy-link{padding:18px}.audio-dock{flex-wrap:wrap;gap:8px;width:calc(100% - 24px);padding:12px;left:12px;right:12px}.audio-dock>div{flex:1}.audio-dock strong{font-size:13px}.audio-dock small{font-size:12px}.audio-icon{display:none}.audio-dock .danger{min-height:44px;padding:10px;font-size:12px}.toast{gap:8px;width:calc(100% - 24px);padding:12px 14px;font-size:13px;left:12px;right:12px}}@media (width<=760px) and (height<=700px){.mobile-detail-open .call-console{height:calc(100dvh - 176px - env(safe-area-inset-bottom))}.mobile-detail-open .conversation-meta,.mobile-detail-open .conversation-heading .eyebrow,.mobile-detail-open .takeover-heading{display:none}.mobile-detail-open .conversation-heading{padding:12px 16px}.mobile-detail-open .transcript{min-height:70px;padding:16px}.mobile-detail-open .takeover-panel{padding:12px 16px}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important;animation:none!important}}.phone-management{max-width:800px;margin-top:24px}.phone-management>p{color:#82917b;margin-top:12px;font-size:12px}.phone-management>form{margin-top:22px}.phone-management .form-footer>div{flex-wrap:wrap;gap:8px;display:flex}textarea{color:#213b35;width:100%;min-width:0;min-height:96px;font:inherit;resize:vertical;background:#fff;border:1px solid #dbe3de;border-radius:8px;padding:12px;line-height:1.6;display:block}textarea:focus{outline-offset:1px;border-color:#5c917a;outline:2px solid #2f7d6140}input:disabled,select:disabled,textarea:disabled{color:#6a7768;background:#f3f6f2}.admin-settings-button{color:#426b50;background:#f4f8f2;border:1px solid #dce7de;border-radius:8px;justify-content:center;align-items:center;gap:8px;min-height:40px;margin-left:auto;margin-right:20px;padding:8px 12px;font-size:13px;display:inline-flex}.admin-settings-button:hover,.admin-settings-button[aria-current=page]{background:#e7f1e8}.admin-settings-entry{text-align:left;color:#385d45;justify-content:space-between;align-items:center;gap:20px;width:100%;max-width:800px;margin:24px 0;display:flex}.admin-settings-entry strong{font-size:16px}.admin-settings-entry span{color:#6c7e6e;font-size:13px;line-height:1.6}.admin-workspace,.campaign-workspace,.admin-section-content,.schema-field,.schema-map,.schema-array,.tool-input-fields{min-width:0}.admin-workspace{max-width:1200px}.admin-workspace fieldset,.campaign-workspace fieldset{min-inline-size:0;min-width:0}.admin-workspace legend,.campaign-workspace legend{color:#46644d;padding:0 7px;font-size:14px;font-weight:600}.admin-form{flex-direction:column;gap:24px;display:flex}.admin-form form,.admin-form>section,.admin-form>fieldset{min-width:0}.admin-form h3{margin-bottom:16px;font-size:17px}.admin-form>label+label{margin-top:0}.admin-form>.panel>label+label{margin-top:20px}.admin-grid{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start;gap:24px;display:grid}.admin-grid>*{min-width:0}:is(.admin-grid .schema-field:has(textarea),.admin-grid .schema-array,.admin-grid .schema-map){grid-column:1/-1}.admin-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px 16px;margin-bottom:20px;display:flex}.admin-heading>div{flex:1;min-width:0}.admin-heading h2{overflow-wrap:anywhere;margin:8px 0;font-size:24px;line-height:1.35}.admin-heading>h2,.admin-heading>p{flex-basis:100%;margin:0}.admin-heading>.admin-scope{margin-right:auto}.admin-heading p{color:#697e6d;overflow-wrap:anywhere;margin-top:8px;font-size:14px;line-height:1.7}.admin-scope{color:#507457;overflow-wrap:anywhere;background:#eef5ef;border:1px solid #dce8df;border-radius:6px;align-items:center;max-width:100%;padding:6px 10px;font-size:12px;line-height:1.5;display:inline-flex}.admin-section-nav,.campaign-tabs{border-bottom:1px solid var(--line);flex-wrap:wrap;gap:6px;margin-bottom:26px;padding:0 0 16px;display:flex}.admin-section-nav button,.campaign-tabs button{color:#6a7d6e;white-space:nowrap;border:1px solid #0000;border-radius:8px;min-height:44px;padding:10px 14px;font-size:14px}.admin-section-nav button.nav-active,.campaign-tabs button.selected{color:#2e694b;background:#eaf3e9;border-color:#dce8dc;font-weight:600}.admin-section-nav button:hover,.campaign-tabs button:hover{background:#edf4eb}.admin-overview,.campaign-picker{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:28px;display:grid}.admin-overview>button,.campaign-card{text-align:left;border:1px solid var(--line);background:#fff;border-radius:12px;flex-direction:column;align-items:flex-start;gap:10px;min-width:0;min-height:150px;padding:22px;display:flex}.admin-overview>button:hover,.campaign-card:hover{border-color:#a8c6aa;box-shadow:0 4px 18px #264d2b08}.admin-overview strong,.campaign-card strong{color:#3c6044;font-size:17px}.admin-overview span,.campaign-card p,.campaign-card span,.campaign-card small{color:#6c806d;overflow-wrap:anywhere;font-size:13px;line-height:1.65}.campaign-card small{margin-top:auto}.schema-field>.hint{margin-top:8px}.schema-array,.schema-map{border:1px solid var(--line);border-radius:10px;margin:0;padding:16px}.checkbox-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px 20px;margin-top:12px;display:grid}.admin-workspace .checkbox-label,.campaign-workspace .checkbox-label{min-height:44px;font-size:14px;font-weight:450}.admin-workspace .checkbox-label input,.campaign-workspace .checkbox-label input{flex-shrink:0;width:18px;height:18px}.readonly-field{background:#f6f8f4;border:1px dashed #dce6d8;border-radius:10px;padding:16px}.admin-workspace details,.campaign-workspace details{min-width:0}.admin-workspace summary,.campaign-workspace summary{color:#527453;cursor:pointer;min-height:44px;padding:10px 0;font-size:14px;line-height:1.6}.field-details{margin-top:8px}.field-details summary{font-size:12px}.admin-workspace pre,.campaign-workspace pre{color:#546b4f;white-space:pre-wrap;overflow-wrap:anywhere;background:#f4f7f1;border:1px solid #e1e9db;border-radius:8px;max-height:340px;padding:16px;font-size:13px;line-height:1.65;overflow:auto}.mapping-id{color:#758773;overflow-wrap:anywhere;max-width:100%;margin-top:6px;font-size:12px;line-height:1.65;display:block}.catalog-list,.tool-list,.configuration-audit,.tool-input-fields{flex-direction:column;gap:20px;display:flex}.tool-list{border:0;padding:0}.catalog-row,.mapping-row{background:#fafcf8;border:1px solid #e0e9dc;border-radius:10px;min-width:0;padding:20px}.catalog-row h3{margin-bottom:18px}.catalog-pagination{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.75rem;margin:1rem 0;display:flex}.catalog-row>button,.mapping-row>button{margin-top:18px}.mapping-add-row{flex-wrap:wrap;align-items:flex-end;gap:12px;margin-top:20px;display:flex}.mapping-add-row>label{flex:1;min-width:160px}.tool-card .settings-group{border:1px solid var(--line);background:#fafcf7;border-radius:10px;margin-top:20px;padding:16px}.tool-card .settings-group summary{font-weight:550}.tool-card .mapping-row{margin-top:14px}.error-inline{color:#974435;overflow-wrap:anywhere;background:#fff3ef;border:1px solid #eed2cc;border-radius:10px;padding:16px;line-height:1.7}.error-inline button{margin-top:12px}.campaign-workspace>.panel,.campaign-workspace>.admin-form,.campaign-workspace>.admin-heading{margin-top:24px}.campaign-back{margin-bottom:20px}.campaign-mode{background:#eef3e9;border:1px solid #dce6d8;border-radius:9px;flex-wrap:wrap;gap:4px;margin-bottom:20px;padding:4px;display:inline-flex}.campaign-mode button{color:#6b8064;border-radius:6px;min-height:44px;padding:10px 14px;font-size:14px}.campaign-mode button.selected{color:#3b6c41;background:#fff;font-weight:600;box-shadow:0 1px 4px #314b2720}.campaign-arm{border:1px solid var(--line);background:#fff;border-radius:12px;min-width:0;margin:20px 0;padding:24px}.campaign-arm h3{margin-bottom:8px;font-size:18px}.campaign-rate-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:22px 0;display:grid}.campaign-rate{background:#f9fcf6;border:1px solid #e2eade;border-radius:9px;min-width:0;padding:14px}.campaign-rate span,.campaign-rate small{color:#73836b;font-size:12px;line-height:1.6;display:block}.campaign-rate strong{color:#3f6541;overflow-wrap:anywhere;margin:10px 0 8px;font-size:25px;font-weight:600;line-height:1.25;display:block}.campaign-duration{color:#778970;flex-wrap:wrap;gap:12px 28px;font-size:13px;display:flex}.campaign-duration strong{color:#486943;margin-left:8px}.campaign-comparison{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.campaign-comparison .campaign-arm{margin-top:0;padding:20px}.campaign-comparison .campaign-rate-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.campaign-bar-row{color:#6a8064;grid-template-columns:80px minmax(0,1fr) 30px;align-items:center;gap:16px;margin-top:18px;font-size:13px;display:grid}.campaign-bar-row meter{accent-color:#5b9160;width:100%;height:14px}.campaign-distribution>.hint{margin-top:8px}.campaign-measurement{margin-top:22px}.campaign-measurement p{color:#687b63;margin-bottom:12px;font-size:13px;line-height:1.75}.campaign-days{border:1px solid var(--line);border-radius:9px;flex-wrap:wrap;gap:8px 16px;margin:0;padding:14px;display:flex}.campaign-guidance-actions,.campaign-close-round{border-top:1px solid var(--line);margin-top:24px;padding-top:24px}.campaign-guidance-actions+details{margin-top:14px}.campaign-close-round>label{margin:20px 0}.campaign-timeline{color:#6c8066;margin:24px 0 0;padding-left:20px}.campaign-timeline li{padding:0 0 20px 8px}.campaign-timeline li>div{flex-wrap:wrap;justify-content:space-between;gap:8px;display:flex}.campaign-timeline time{color:#7d8b76;font-size:12px}.campaign-decision{color:#54734a;background:#edf5e8;border:1px solid #dce8d4;border-radius:8px;padding:16px;line-height:1.7}.campaign-call-list{border:1px solid var(--line);border-radius:12px;flex-direction:column;margin-top:18px;display:flex;overflow:hidden}.campaign-call{border-bottom:1px solid var(--line);text-align:left;color:#6b8066;background:#fff;grid-template-columns:minmax(160px,2fr) 1fr 1fr 1fr;align-items:center;gap:16px;padding:20px;font-size:13px;display:grid}.campaign-call:last-child{border:0}.campaign-call:hover{background:#f2f7ee}.campaign-call>div,.campaign-call>span{overflow-wrap:anywhere;min-width:0}.campaign-call strong{color:#456241;font-size:14px;display:block}.campaign-call small{margin-top:5px;font-size:12px;display:block}.campaign-call-detail{margin-top:24px}.campaign-call-detail dl{gap:16px;margin:24px 0;display:grid}.campaign-call-detail dl>div{grid-template-columns:190px minmax(0,1fr);gap:16px;display:grid}.campaign-call-detail dt{color:#7b8b73;font-size:13px}.campaign-call-detail dd{white-space:pre-wrap;overflow-wrap:anywhere;margin:0;font-size:14px}@media (width<=1100px){.admin-overview,.campaign-picker,.campaign-rate-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.campaign-comparison{grid-template-columns:minmax(0,1fr)}textarea{font-size:16px}.admin-workspace .hint,.campaign-workspace .hint,.mapping-id{font-size:13px}.admin-workspace .form-footer,.campaign-workspace .form-footer{gap:16px;padding-bottom:6px}.admin-workspace input[type=checkbox],.campaign-workspace input[type=checkbox]{width:20px;height:20px}.topbar{height:56px;padding:0 20px}.topbar>span:first-child{display:none}.admin-settings-button{min-height:44px;margin:0;font-size:14px}.live-workspace .call-console{height:max(420px, calc(100dvh - 380px - env(safe-area-inset-bottom)))}.admin-settings-entry{flex-direction:column;align-items:flex-start;gap:8px}.admin-section-nav,.campaign-tabs{scrollbar-width:thin;flex-wrap:nowrap;gap:4px;max-width:100%;padding-bottom:12px;overflow-x:auto}.admin-section-nav button,.campaign-tabs button{flex-shrink:0}.admin-heading h2{font-size:23px}.admin-form .panel{padding:22px}.admin-workspace pre,.campaign-workspace pre{font-size:14px}}@media (width<=760px){.topbar{padding:0 16px}.live-workspace .call-console{height:auto}.mobile-detail-open .call-console{height:max(410px, calc(100dvh - 176px - env(safe-area-inset-bottom)))}.admin-overview,.campaign-picker,.admin-grid,.checkbox-grid{grid-template-columns:minmax(0,1fr)}.admin-grid{gap:22px}.admin-grid .schema-field,.admin-grid .schema-array,.admin-grid .schema-map{grid-column:auto}.admin-overview>button,.campaign-card{min-height:124px;padding:20px}.admin-form{gap:20px}.admin-form .panel,.campaign-arm{padding:20px}.admin-heading{align-items:flex-start;gap:12px}.admin-heading>div{flex-basis:100%}.admin-heading h2{font-size:23px}.admin-heading>button{width:100%}.catalog-row,.mapping-row{padding:16px}.mapping-add-row{flex-direction:column;align-items:stretch}.mapping-add-row>label{min-width:0}.mapping-add-row button{min-height:48px}.schema-map,.schema-array,.readonly-field{padding:14px}.campaign-rate-grid,.campaign-comparison .campaign-rate-grid{gap:10px}.campaign-rate{padding:12px}.campaign-rate strong{font-size:23px}.campaign-workspace .form-footer>button{width:100%}.campaign-mode{display:flex}.campaign-mode button{flex:1;min-width:0;padding:10px 8px}.campaign-guidance-actions>button{white-space:normal;width:100%}.campaign-bar-row{grid-template-columns:64px minmax(0,1fr) 24px;gap:10px}.campaign-call{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:18px}.campaign-call>div,.campaign-call>span:last-child{grid-column:1/-1}.campaign-call-detail dl>div{grid-template-columns:minmax(0,1fr);gap:5px}.campaign-days{gap:8px 12px}.campaign-days label{flex-basis:calc(50% - 12px)}}@media (width<=760px) and (height<=700px){.mobile-detail-open .call-console{height:calc(100dvh - 176px - env(safe-area-inset-bottom))}}.auth-compact{background:#f5f7f6;flex-direction:column;justify-content:center;align-items:center;gap:28px;min-height:100svh;padding:40px 24px;display:flex}.auth-compact .auth-story{min-height:0;color:var(--ink);background:0 0;padding:0;overflow:visible}.auth-compact .auth-story:before{display:none}.auth-compact .auth-panel{border:1px solid var(--line);background:#fff;border-radius:14px;width:min(440px,100%);padding:32px;box-shadow:0 8px 32px #153e3705}.auth-compact .auth-form{max-width:none}.auth-compact .auth-form>p{font-size:14px;line-height:1.7}:root{font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,PingFang SC,Microsoft YaHei,Noto Sans CJK SC,sans-serif}.admin-workspace :where(p,small,a,code,dd),.campaign-workspace :where(p,small,a,code,dd){overflow-wrap:anywhere}.integration-list,.credential-list,.campaign-contacts-list,.research-collections,.research-jobs{gap:20px;display:grid}.integration-list{grid-template-columns:repeat(3,minmax(0,1fr));align-items:start}.integration-list>*,.credential-workspace,.credential-list>*,.practice-preview{min-width:0}.integration-card h3,.credential-card h3{margin:0}.integration-card .admin-heading{gap:12px}.integration-card .admin-heading>.badge{margin-right:auto}.integration-card form,.credential-card .form-footer{margin-top:20px}.integration-card form>label+label{margin-top:18px}.integration-card .form-footer,.credential-card .form-footer{flex-wrap:wrap;gap:10px}.integration-card .form-footer>*{flex:1}.integration-status{gap:12px;margin:20px 0;display:grid}.integration-status div,.practice-preview dl>div{grid-template-columns:minmax(100px,1fr) minmax(0,2fr);gap:12px;display:grid}.integration-status dt,.practice-preview dt{color:#6f816d;font-size:13px}.integration-status dd,.practice-preview dd{color:#3c5b3f;overflow-wrap:anywhere;white-space:pre-wrap;min-width:0;margin:0;font-size:14px}.credential-workspace{margin-top:32px}.credential-list{grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}.credential-card>label{margin-top:18px}.credential-workspace>form{margin-top:24px}.contact-card summary{flex-wrap:wrap;align-items:center;gap:10px 18px;display:flex}.contact-card summary strong{font-size:16px}.contact-card summary>span:not(.badge){color:#6c7e66}.contact-card summary .badge{margin-left:auto}.contact-card[open] summary{border-bottom:1px solid var(--line);margin-bottom:22px;padding-bottom:18px}.campaign-contacts fieldset,.campaign-research form>fieldset{border:0;margin:0;padding:0}.campaign-contacts fieldset>label+label{margin-top:18px}.practice-case-list{grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;display:grid}.practice-case{text-align:left;color:#4b6b49;flex-direction:column;align-items:flex-start;gap:10px;min-width:0;padding:20px;display:flex}.practice-case.selected{background:#eff6e9;border-color:#87af7f}.practice-case strong{font-size:16px}.practice-case span,.practice-case small{color:#6f8269;overflow-wrap:anywhere;font-size:13px;line-height:1.65}.practice-preview{background:#fbfdf7;border-color:#bdcfb4}.practice-preview dl{gap:16px;margin:8px 0;display:grid}.practice-receipt,.research-receipt{color:#4a7141;background:#f0f7e9;border:1px solid #d6e4cb;border-radius:10px;padding:18px;line-height:1.7}.research-receipt>button{margin-top:14px}.research-collection>p,.research-job>p{margin-top:12px;font-size:14px;line-height:1.7}.research-collection>button,.research-job>button{margin:16px 10px 0 0}.research-collection form,.research-job form{margin-top:20px}.research-collection fieldset,.research-job fieldset{border:0;padding:0}.research-collection form label,.research-job form label{margin-bottom:18px}.research-evidence .mapping-row{margin-bottom:12px}.research-evidence a{color:#336d4d;text-underline-offset:3px;text-decoration:underline}@media (width<=1200px){.integration-list{grid-template-columns:minmax(0,1fr)}}@media (width<=1100px){.integration-list,.credential-list{grid-template-columns:minmax(0,1fr)}.practice-case-list{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=760px){.auth-compact{padding:28px 20px calc(28px + env(safe-area-inset-bottom));gap:24px}.auth-compact .auth-panel{padding:28px 22px}.practice-case-list{grid-template-columns:minmax(0,1fr)}.integration-status div,.practice-preview dl>div{grid-template-columns:minmax(0,1fr);gap:5px}.integration-card .form-footer>*,.credential-card .form-footer>*,.research-job>button,.research-collection>button{white-space:normal;flex-basis:100%;width:100%;min-height:48px;margin-right:0}.contact-card summary .badge{margin-left:0}.practice-destination>button,.practice-preview>button{white-space:normal}}@media (width>=761px) and (width<=1100px) and (height<=850px){.live-workspace .conversation-heading{padding:14px 18px}.live-workspace .conversation-meta{padding:8px 18px}.live-workspace .transcript{min-height:80px;padding:18px}.live-workspace .takeover-panel{padding:14px 18px}.live-workspace .takeover-heading{margin-bottom:10px}.live-workspace .takeover-controls{grid-template-columns:minmax(0,1fr) minmax(0,1.1fr) auto;gap:8px}.live-workspace .takeover-controls .primary{grid-column:auto;padding:10px;font-size:14px}}.admin-heading h3,.credential-card h3,.campaign-card strong,.practice-case strong,.contact-card summary strong{overflow-wrap:anywhere;min-width:0;max-width:100%}.settings-primary-heading{flex-direction:column;gap:8px;margin-bottom:20px;display:flex}.settings-primary-heading :is(h2,h3,p){margin:0}.settings-scope-note{color:#52674f;overflow-wrap:anywhere;background:#f2f6ef;border-left:3px solid #a8bfa4;border-radius:0 7px 7px 0;padding:12px 15px;font-size:13px;line-height:1.65}.field-help,.field-managed,.settings-group-help{color:#63745e;overflow-wrap:anywhere;margin:8px 0 0;font-size:13px;line-height:1.65}.field-managed{color:#69716a}.settings-group-help{margin:0 0 20px}.advanced-settings,.settings-advanced,.offering-advanced{background:#fafbf8;border:1px solid #dfe7dc;border-radius:10px;padding:14px 18px}.advanced-settings>summary,.settings-advanced>summary,.offering-advanced>summary{padding:4px 0;font-weight:600}.advanced-settings[open]>summary,.settings-advanced[open]>summary,.offering-advanced[open]>summary{border-bottom:1px solid #e5eadf;margin-bottom:16px;padding-bottom:12px}.advanced-settings>.hint{margin-bottom:18px}.advanced-settings :is(label+label,.form-pair+label,.form-pair+.form-pair){margin-top:18px}.settings-compatibility{color:#755c2e;background:#fcf8ec;border:1px solid #d8cbb0;border-radius:9px;padding:14px 16px;font-size:13px;line-height:1.65}.settings-compatibility button{margin-top:10px}.campaign-language-panel{border-color:#bfceb8;grid-template-columns:minmax(0,1.25fr) minmax(220px,.75fr);align-items:start;gap:22px;margin-bottom:22px;display:grid}.campaign-language-control,.campaign-language-actions{min-width:0}.campaign-language-control .hint{margin-top:10px}.campaign-language-actions{flex-direction:column;gap:12px;display:flex}.campaign-language-actions .hint{margin:0}.campaign-language-actions button{align-self:flex-start}.campaign-language-control select{max-width:420px;font-weight:600}.campaign-schedule>form{margin-top:20px}.staff-request-rules{min-width:0}.staff-request-rule-list{gap:20px;margin:24px 0;display:grid}.staff-request-rule{border:1px solid var(--line);background:#fcfdfb;border-radius:10px;min-width:0;padding:20px}.staff-request-rule-heading,.staff-request-rule-actions{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.staff-request-rule-heading{margin-bottom:20px}.staff-request-rule-heading h3{overflow-wrap:anywhere;min-width:0;margin:0;font-size:17px}.staff-request-rule-actions{justify-content:flex-start}.staff-request-rule>:is(label,.admin-grid,details)+:is(label,.admin-grid,details),.staff-request-rule .settings-advanced{margin-top:20px}.staff-request-fallback{color:#52674f;overflow-wrap:anywhere;background:#f2f6ef;border-left:3px solid #a8bfa4;border-radius:0 7px 7px 0;padding:14px 16px;line-height:1.65}.staff-request-fallback p{margin:6px 0 0}.staff-request-rules .checkbox-label{min-height:44px}.staff-request-rules :is(input,select,textarea){font-size:16px}.staff-request-rules :is(button,summary){min-height:44px}.live-heading-actions,.staff-message-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;display:flex}.staff-messages{min-width:0}.staff-message-heading h2{margin:0;font-size:18px}.staff-message-list{gap:16px;margin-top:20px;display:grid}.staff-message-card{border:1px solid var(--line);background:#fcfdfb;border-radius:10px;min-width:0;padding:20px}.staff-message-card h3{overflow-wrap:anywhere;margin:0;font-size:16px}.staff-message-time{color:#63745e;font-size:13px}.staff-message-contact{grid-template-columns:auto minmax(0,1fr);gap:6px 16px;margin:16px 0;display:grid}.staff-message-contact :is(dt,dd){overflow-wrap:anywhere;min-width:0;margin:0}.staff-message-contact dt{color:#63745e}.staff-message-text{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.65}@media (width<=820px){.staff-message-card{padding:16px}.staff-message-heading{align-items:flex-start}.live-heading-actions{gap:8px}.staff-request-rule{padding:16px}.staff-request-rule-actions{width:100%}.staff-request-rule-actions button{white-space:normal;flex:auto}.campaign-language-panel{grid-template-columns:minmax(0,1fr);gap:16px}.campaign-language-actions{gap:10px}.campaign-language-actions button{width:100%}.advanced-settings,.settings-advanced,.offering-advanced{padding:12px 14px}}:root{--muted:#5d7069;--line:#dce5e0;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,PingFang SC,Noto Sans CJK SC,Microsoft YaHei,sans-serif}[hidden]{display:none!important}button,a,summary{-webkit-tap-highlight-color:transparent}button:focus-visible,a:focus-visible,summary:focus-visible{outline-offset:3px;outline:3px solid #4b8976}.primary,.secondary,.danger,.icon-button,summary{min-height:44px}.icon-button{width:44px;min-width:44px}.badge{font-size:12px}.badge.warning{color:#785018}.hint,label small,small{color:var(--muted)}.page-heading{gap:12px;margin-bottom:20px}.page-heading h1{letter-spacing:-.6px;font-size:27px}.page-heading p{margin-top:5px}.topbar{justify-content:flex-end;gap:8px;height:56px;min-height:56px;padding:0 28px}.topbar .workspace-label{color:var(--ink);margin-right:auto;font-weight:550;display:block}.topbar .admin-settings-button{background:0 0;border:0;padding:0}.page-content{padding-top:24px}.sidebar nav button{min-height:48px}.sidebar .nav-caption{display:none}.connection-error-screen{max-width:480px;margin:12vh auto;padding:24px}.connection-error-screen p{margin-bottom:20px}.more-workspace{max-width:850px}.more-menu{border:1px solid var(--line);background:#fff;border-radius:14px;overflow:hidden}.more-row{text-align:left;border-bottom:1px solid var(--line);align-items:center;gap:16px;width:100%;min-height:78px;padding:17px 20px;display:flex}.more-row:last-child{border:0}.more-row>span:first-of-type{flex:1;min-width:0}.more-row strong,.more-row small{display:block}.more-row strong{font-size:16px}.more-row small{margin-top:3px;font-size:14px;font-weight:400}.more-row:hover{background:#f2f7f4}.more-legacy{align-items:center;min-height:44px;margin-top:20px;font-size:14px;display:inline-flex}.staff-message-contact a{color:#155e49;text-underline-offset:3px;align-items:center;min-height:44px;text-decoration:underline;display:inline-flex}.form-footer{z-index:8;border:1px solid var(--line);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#fffffff5;border-radius:10px;margin-top:18px;position:sticky;bottom:12px;box-shadow:0 3px 15px #183f3010;padding:14px 16px!important}[data-app-dirty=true] .form-footer:before{content:"Unsaved changes";color:#795614;margin-right:auto;font-size:13px;font-weight:550}.form-footer p{margin:0}.draft-backdrop{z-index:300}.draft-dialog{max-width:440px;padding:24px}.draft-dialog p{margin-top:12px;font-size:16px;line-height:1.6}.draft-dialog .modal-footer{margin-top:24px}.call-history-summary{border-bottom:1px solid var(--line);margin:0 0 16px}.call-history-summary>summary{color:var(--muted);cursor:pointer;justify-content:space-between;align-items:center;gap:12px;padding:4px 0;font-size:14px;display:flex}.call-history-summary>summary span{text-underline-offset:3px;text-decoration:underline}.call-history-summary .stats-grid{margin-top:12px}.live-workspace .call-console{height:max(500px,100dvh - 235px)}@media (width>=761px){.live-workspace{flex-direction:column;height:calc(100dvh - 128px);min-height:0;display:flex}.live-workspace>.page-heading,.live-workspace>.call-history-summary{flex-shrink:0}.live-workspace .call-console{flex:1;height:auto;min-height:0}}@media (width>=761px) and (width<=1100px){.live-workspace{height:calc(100dvh - 156px - env(safe-area-inset-bottom))}}.conversation-heading{padding:18px 20px 12px}.conversation-heading h2{font-size:22px}.conversation-meta.transcript-freshness{flex-wrap:wrap;flex-shrink:0;justify-content:space-between;gap:12px;padding:8px 20px;font-size:12px;display:flex}.transcript-freshness.stale{color:#795614;background:#fff4e3}.transcript-error{background:#fff4e3;flex-shrink:0;margin:0;padding:8px 16px;font-size:13px}.transcript{scroll-behavior:auto}.transcript-line p{font-size:16px;line-height:1.55}.return-live{color:#145d49;background:#e8f4ed;border-radius:24px;flex-shrink:0;align-self:center;min-height:44px;margin:4px 0;padding:8px 16px;font-size:14px;font-weight:550}.takeover-panel{flex-shrink:0;padding:10px 20px 14px}.takeover-destination{justify-content:space-between;align-items:center;gap:8px;min-height:44px;font-size:14px;display:flex}.takeover-destination>span{overflow-wrap:anywhere;align-items:center;gap:8px;min-width:0;display:flex}.text-button{min-height:44px;padding:4px 8px}.takeover-options{flex-wrap:wrap;gap:8px;margin:8px 0 12px;display:flex}.takeover-options select{flex:1;min-width:120px}.takeover-options p{width:100%}.takeover-controls{display:block}.takeover-controls .primary{width:100%;min-height:48px}.destination-warning{color:#795614;margin:0 0 8px;font-size:13px;line-height:1.4}.connected-call-controls{align-items:center;gap:8px;display:flex}.connected-call-controls>div{flex:1;min-width:0}.connected-call-controls strong,.connected-call-controls small{display:block}.connected-call-controls strong{font-size:14px}.connected-call-controls small{font-size:12px}.call-events,.call-staff-messages{flex-shrink:0;max-height:35dvh;font-size:14px;overflow:auto}.call-events summary,.call-staff-messages summary{align-items:center;min-height:44px;padding:4px 20px;display:flex}.call-staff-messages article{border-top:1px solid var(--line);padding:12px 20px}.audio-dock{min-height:76px}.has-browser-call .page-content{padding-bottom:110px}@media (width<=1100px){.sidebar .brand>span:not(.brand-icon){font-size:0}.sidebar .brand-light{font-size:19px}.main>.topbar{z-index:121;background:0 0;border:0;gap:4px;width:calc(100% - 145px);height:56px;min-height:56px;padding:0;position:fixed;top:0;left:auto;right:8px}.main>.topbar .workspace-label{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;font-size:13px;overflow:hidden}.sidebar{height:56px;min-height:56px;padding:10px 16px}.sidebar .brand{font-size:19px}.sidebar .brand-icon{width:32px;height:32px}.sidebar-bottom{display:none}.sidebar nav{height:calc(68px + env(safe-area-inset-bottom));padding:4px 8px calc(4px + env(safe-area-inset-bottom));grid-template-columns:repeat(5,minmax(0,1fr));display:grid}.sidebar nav button{color:#536c62;gap:4px;width:auto;min-width:0;padding:6px}.sidebar nav button.nav-active{color:#155c46}.sidebar nav .nav-label{font-size:13px}.topbar{height:44px;min-height:44px;padding:0 16px}.topbar .workspace-label{font-size:14px}.main{padding-top:0;padding-bottom:calc(68px + env(safe-area-inset-bottom))}.page-content{padding:16px}.page-heading h1{font-size:25px}.page-heading p{font-size:14px}.more-row{gap:12px;min-height:72px;padding:14px 16px}.form-footer{bottom:calc(76px + env(safe-area-inset-bottom));flex-wrap:wrap;gap:12px}.form-footer>.hint{display:none}.form-footer .primary{flex:1;width:auto!important}.audio-dock{bottom:calc(76px + env(safe-area-inset-bottom))}.has-browser-call .page-content{padding-bottom:105px}.has-browser-call .form-footer{bottom:calc(165px + env(safe-area-inset-bottom))}}@media (width<=760px){.live-workspace .page-heading{margin-bottom:10px}.live-workspace .page-heading p{display:none}.live-heading-actions{gap:8px}.live-heading-actions .connection-pill{font-size:12px}.live-workspace .call-console{height:auto;min-height:0}.app-shell:has(.mobile-detail-open) .sidebar{height:0;min-height:0;padding:0}.app-shell:has(.mobile-detail-open) .sidebar .brand{display:none}.main:has(.mobile-detail-open){padding-top:0}.page-content:has(.mobile-detail-open){padding:8px}.mobile-detail-open .call-history-summary{display:none}.mobile-detail-open .call-console{height:calc(100dvh - 84px - env(safe-area-inset-bottom));min-height:0}.mobile-back-button{min-height:44px;padding:8px 14px;font-size:14px}.mobile-detail-open .conversation-heading{padding:8px 14px}.conversation-heading h2{font-size:20px}.conversation-heading p{margin-top:2px;font-size:12px}.conversation-heading .badge{font-size:12px}.mobile-detail-open .conversation-meta.transcript-freshness{gap:6px;min-height:25px;padding:4px 14px;display:flex}.mobile-detail-open .transcript{min-height:70px;padding:14px}.transcript-line{gap:8px;margin-bottom:16px}.speaker-avatar{width:24px;min-width:24px;height:24px}.speaker-label{font-size:12px}.mobile-detail-open .takeover-panel{padding:4px 14px 10px}.takeover-options{margin-bottom:8px}.call-events summary,.call-staff-messages summary{padding:2px 14px}.call-events[open],.call-staff-messages[open]{max-height:24dvh}.draft-dialog{border-radius:16px;width:calc(100% - 24px);margin:12px}.draft-backdrop{align-items:center}}@media (width<=1100px){.main>.topbar{color:#e3eee8}.main>.topbar .workspace-label{color:inherit}}.app-shell.is-desk{min-height:100dvh;display:block}.app-shell.is-desk>.sidebar,.app-shell.is-desk>.main>.topbar{display:none}.app-shell.is-desk>.main{width:100%;min-width:0;min-height:100dvh;margin:0;padding:0}.app-shell.is-desk>.main>.page-content{width:100%;max-width:none;margin:0;padding:0}.app-shell.is-desk.has-browser-call>.main>.page-content{padding-bottom:110px}.app-shell.is-desk>.audio-dock{bottom:12px;left:12px;right:12px}